Q: What is the Academic Resource Center?
A: The Academic Resource Center (ARC) is Brightpoint, becoming Brightpoint’s tutoring center dedicated to helping students achieve their academic goals. The ARC provides free tutoring support for students in a wide variety of subjects, including writing, STEM (Science, Technology, Engineering, Mathematics), business, and study skills/tech help.
Q: What resources does the ARC provide?
A: The ARC offers virtual drop-in tutoring through Zoom (Monday-Thursday, 10:00am-6:00pm) in both our STEM and Writing centers, virtual weekend tutoring sessions, in-person appointments, and online submission reviews for papers and Math questions. We can also help form student study groups, create a study plan for the semester, and help you write or refine resumes and scholarship essays. Additionally, we have online resources in the form of our LibGuides, which cover writing, math, science, and study skills. Finally, we offer multiple workshops throughout the semester, such as our Thesis Statement Workshop and our TEAS Prep workshops. All links to our services, including Zoom meetings and appointment forms, can be found above.
Q: What are the operational hours of the ARC?
A: Our Virtual Zoom Room is open for drop-in tutoring Monday through Thursday from 10:00am to 6:00pm. In-person appointments are available Monday through Thursday from 10:00am to 6:00pm. Weekend tutoring sessions are based on tutor availability and are available through EAB Navigate in the myBrightpoint portal.
Q: Do you have a tutor in “----” subject?
A: Check out our Course Proficiencies List to see what subjects our tutors can currently help you with. This list is updated each semester. Need help with a class but don’t see it listed here? Email us!
Q: Can I request a specific tutor?
A: We cannot guarantee that a specific tutor will be available when you enter the ARC. Tutor availability is subject to change. We do not accept requests for specific tutors for After-Hours Appointments.
Q: Does the ARC help with specific math problems?
A: Yes, our math tutors can help you with whatever problem you are working on, given that it is not for a quiz/test/exam.
Q: How does virtual tutoring work?
A: Simply log into our Virtual Zoom Room through your myBrightpoint Zoom account and let us know what you need help with. A tutor will then join you in a breakout room and prompt you to share your screen and any necessary instructions or rubrics. They will be able to answer any questions, walk you through solving problems, or explain concepts you may be struggling with.
Q: How do I share my screen?
A: When you are in a breakout room on Zoom, there will be a green button at the bottom of the window (next to the chat feature) that says, “share screen”. After clicking it, you will be prompted to choose which window or application you wish to share. Select the appropriate window and click the blue “share” button. The tutor should now be able to see your screen.
Q: How long can I stay in the breakout room?
A: You can stay in a breakout room as long as you need to – or until we close. We cannot guarantee that a tutor will be available to work with you the whole time, but someone will always be available in the main session to answer questions and to send a tutor into the breakout room as available.
Q: How does the appointment system work?
A: Students are able to schedule in-person and after-hours appointments by using EAB Navigate in the myBrightpoint portal. Appointments are subject to tutor availability.
Q: Does the ARC notify instructors?
A: Yes. Every time you come into the ARC, we log you into our system, which will automatically email your instructor at the end of the day to let them know you came to see us.
Q: Do instructors conduct office hours in the ARC?
A: Many instructors will have their office hours in the Virtual ARC, but others will host their own Zoom meetings. It is best to ask your instructor for clarification or you can enter the Virtual ARC to ask the host if your specific instructor has office hours in the. ARC.
Q: What is a citation and how do I create one?
A: A citation is an in-text acknowledgement of the source from which you got your information. This often involves referencing the name of the author or the name of the source itself. These references are required in any academic paper and are crucial to avoiding plagiarism. Our Style Guides LibGuide can walk you through the creation of a citation, or you can come talk to one of our writing tutors!
Q: How do I create a Work/s Cited page?
A: This will depend on which style your professor has asked you to use. You can visit our Style Guides LibGuide for information on each type, or you can ask one of our writing tutors for help.
Q: Can you suggest a graphing calculator?
A: Each class you take will have different requirements for the type of calculator you can use. It is best to consult your syllabus or ask your instructor what they recommend. Our tutors sometimes use Desmos, an online graphing calculator, which they find useful.